Service & Replacement Parts
Our SPALECK team supports you from day one with personalized assistance, fast spare parts delivery, digital condition monitoring, and an experienced, customer-focused service team.
Always by Your Side
Our goal is to ensure that your process always runs smoothly. That is why our service team consists entirely of employees who know and understand your machine and your process in detail. Together with you, we’ll find the best and fastest solution—anywhere in the world.
An experienced service team that understands your machine and your process
Customer-focused, solution-oriented, and competent both personally and professionally
We’ll get back to you right away.
We're happy to help you
Whether it’s a one-on-one consultation with a SPALECK expert or optimizing the maintenance of your machines, our team will be happy to advise you on the following topics, among others.
A point of contact. A solution.
If you need assistance or have a question, talk to people who understand your system and the process behind it. Together, we’ll analyze the situation and find the fastest and most cost-effective solution.
Cost-Effective Plant Operation
By choosing a SPALECK machine, you have also chosen highly cost-effective plant operation. That’s why we offer you our genuine replacement parts at very competitive prices.
Added value included
Every service call has a clear goal: to make your system even better in the long run. This way, you’ll receive a detailed service report for every service call, including important information about the condition of the system, specific recommendations for action, and photographic documentation.
Exchange on Equal Terms
Our machines are just like us: true team players. That is why we are always here to support you with advice and assistance as your partner. We address technical questions reliably and quickly.
Future-Proof with ModularDESIGN+
Whether you’re switching materials or adapting to changing requirements in downstream sorting technology, we’re happy to advise you on how to continuously optimize your processing. Our goal: BEST SCREENING. BEST INFEED. FOR THE BEST SORTING QUALITY.
Our application engineering experts are happy to assist you with any questions regarding the SPALECK TestCenter and the processing of your recycled materials. Just give us a call or chat with us.
RECYCLING OWL GmBH, Deutschland
Europe, the Middle East, the United States, South America, Asia, or Australia. Our team is always here for you.
Here are some questions about your work at SPALECK. If you have any questions, just send us a message.
Of course, we also provide on-site support. Our service technicians can quickly reach any location worldwide and offer reliable and prompt service. In addition, we provide comprehensive remote support through SPALECK CONNECT and are always available to assist you by phone, via Teams, or by email.
Yes, all SPALECK machines are designed and built to be very easy to maintain. Thanks to our ModularDESIGN+ concept, the machines are very user-friendly. This makes it easy to replace not only maintenance or wear parts, but also, for example, the screen liners when switching materials. This reduces maintenance requirements and optimizes system availability.
SPALECK CONNECT helps you monitor the condition of your machine in a simple and transparent way, optimize maintenance, and avoid unplanned downtime. It alerts you to potential irregularities long before the human eye can detect them.
If you need service, we’ll help you right away. Our service team provides you with prompt, solution-oriented support. Depending on the situation, we provide assistance by phone, via SPALECK CONNECT, or through an on-site service visit—anywhere in the world.
Yes, we can usually supply you with the right replacement part, even for very old machines. To do so, please simply send us your machine number via the contact form, and we will get back to you right away.
Our SPALECK service team will help you identify the replacement part you need.
Please send us your machine number/project number.
You can find the machine number on the nameplate of your SPALECK machine as well as in the project documentation.
You will also find a spare parts list in the documentation.
Alternatively, feel free to send us a photo of the part via email or the contact form.
We will then get back to you as soon as possible.
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